Crowd Control and High Risk Security Operations SWMS

Product Overview

This SWMS covers crowd control and high risk security operations from pre-shift planning through incident response and close-down. It supports work planning and risk management for venue access, crowd movement, aggressive behaviour, emergencies and worker wellbeing.

Activities & Specific Tasks Covered

This document includes task-specific risk controls for:

• Complete pre-shift planning and communication
• Inspect the venue, access points and surrounding conditions
• Check equipment and protective equipment
• Manage entry screening
• Control queues and crowds
• Conduct venue patrols
• De-escalate aggressive persons
• Manage forced evictions
• Open doors or windows where required
• Respond to robbery and piracy threats
• Provide emergency assistance
• Close down operations and review incidents

Who is this for?

Suitable for workers, supervisors and businesses carrying out crowd control and high risk security operations.

Specific Job Steps & Hazards Covered

Legislation & References

The template includes references relevant to the documented work, including:

• Applicable Commonwealth, state or territory WHS/OHS legislation and regulations.
• Applicable Commonwealth, state or territory security industry, liquor licensing, maritime security, criminal, privacy and emergency-management legislation.
• Model Code of Practice: How to manage work health and safety risks.
• Model Code of Practice: Managing the work environment and facilities.
• Model Code of Practice: First aid in the workplace.
• Model Code of Practice: Managing psychosocial hazards at work.
• Relevant guidance: Violence and aggression at work Code of Practice.
• AS/NZS 4602.1 High visibility safety garments; AS/NZS 2210.3 safety footwear; AS/NZS 1270 hearing protectors; AS 3745 Planning for emergencies in facilities. Model laws and model Codes are guidance unless adopted or otherwise given legal effect in the relevant jurisdiction.

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Standard SWMS Features (Click to Expand)

• Task-specific job steps, hazards and control measures
• Initial and residual risk ratings
• Assigned responsible persons for each job step
• Plant, equipment and PPE requirements where applicable
• Permits, qualifications and high-risk construction work details where applicable
• Worker consultation, sign-off and review sections