CCTV Monitoring and Security Systems Operation SWMS

Product Overview

This SWMS covers CCTV monitoring and security systems operation across handover, monitoring, incident response, footage handling, system faults and shift close. It supports planning and risk management for communications, confidentiality, screen work, fatigue, security incidents and emergencies.

Activities & Specific Tasks Covered

This document includes task-specific risk controls for:

• Complete pre-shift handover and confirm responsibilities
• Prepare the control-room workstation and verify systems
• Control access to the work area and sensitive information
• Monitor live CCTV feeds and identify security incidents
• Respond to incidents and manage communications and escalation
• Review recorded footage and manage distressing imagery
• Export and preserve footage while managing confidentiality
• Manage system faults, electrical hazards and temporary leads
• Manage lone or night work, breaks, evacuation and shift sign-off

Who is this for?

For workers, supervisors and businesses operating CCTV monitoring and security systems.

Specific Job Steps & Hazards Covered

Legislation & References

The template includes references relevant to the documented work, including:

• Applicable Commonwealth, state or territory WHS/OHS legislation and regulations, including duties to provide a safe system of work, manage risks, consult workers, provide information/training/supervision, maintain plant and workplace facilities, manage remote or isolated work, and prepare and implement emergency arrangements.
• Model Code of Practice: How to Manage Work Health and Safety Risks (guidance only; confirm adoption or approval in the relevant jurisdiction).
• Model Code of Practice: Managing Psychosocial Hazards at Work (guidance only; confirm adoption or approval in the relevant jurisdiction). The code identifies high job demands, poor support, violence/aggression, isolated work and intrusive surveillance as psychosocial hazards requiring risk management.
• Model Code of Practice: Managing the Work Environment and Facilities (guidance only; confirm adoption or approval in the relevant jurisdiction), including communication, buddy and check-in arrangements for isolated workers.
• Model Code of Practice: First Aid in the Workplace and Model Code of Practice: Managing the Risk of Fatigue at Work (guidance only; confirm adoption or approval in the relevant jurisdiction).
• AS/NZS IEC 62676 series, Video surveillance systems for use in security applications; apply relevant parts to system performance, operation and maintenance.
• AS/NZS 3000, Electrical installations (Wiring Rules), and AS/NZS 3760, In-service safety inspection and testing of electrical equipment, as applicable to the workplace electrical installation and portable equipment.
• Applicable privacy, surveillance-device, records-management and security-licensing requirements in the jurisdiction and client contract; verify local requirements before recording, accessing, exporting or disclosing footage.

---

Standard SWMS Features (Click to Expand)

• Task-specific job steps, hazards and control measures
• Initial and residual risk ratings
• Assigned responsible persons for each job step
• Plant, equipment and PPE requirements where applicable
• Permits, qualifications and high-risk construction work details where applicable
• Worker consultation, sign-off and review sections