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Crowd Control and High Risk Security Operations Risk Assessment

This risk assessment covers crowd control and high-risk security operations, from planning and entry management through to emergency response and close-out.

Activities covered include

  • Plan roles, escalation points, site conditions and communication arrangements
  • Respond to aggression, assault and violent incidents
  • Report incidents, check equipment and complete close-out activities

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If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Crowd Control and High Risk Security Operations Risk Assessment
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This risk assessment covers crowd control and high-risk security operations, from planning and entry management through to emergency response and close-out. It supports teams to identify hazards, coordinate controls and manage risks during security activities.

Activities & Risks Covered

This assessment addresses activities and risks including:

  • Plan roles, escalation points, site conditions and communication arrangements
  • Inspect the site and set up control points, barriers and queue lanes
  • Manage entry screening, queues and access restrictions
  • Monitor crowd movement, pinch points, exits and evacuation routes
  • Undertake patrols, isolated posts and remote monitoring
  • Respond to aggression, assault and violent incidents
  • Manage vehicle interfaces, escort duties and perimeter security
  • Coordinate emergency response, evacuation and first aid access
  • Manage fatigue, weather exposure and shift handovers
  • Report incidents, check equipment and complete close-out activities

Who is this for?

Suitable for contractors, workers, supervisors and businesses carrying out crowd control and security operations.

Activities & Hazards Covered

Activity Potential Hazards
Pre-start planning and coordination
  • Unclear roles, authority and escalation points
  • Poor coordination with venue staff, event organisers, contractors or police
  • Inadequate assessment of crowd profile, numbers, alcohol or drug influences and known conflict triggers
  • Insufficient worker briefing on site hazards, emergency arrangements and communication methods
Arrival, site inspection and set-up of control points
  • Slips, trips and falls on uneven ground, wet surfaces, cables or poor housekeeping
  • Poor lighting or obstructed visibility affecting hazard identification
  • Unsafe placement of barriers, screening points or queue lanes
  • Exposure to vehicle movements during set-up near loading areas or public roads
Entry screening, queue management and access control
  • Aggressive or intoxicated persons at screening points
  • Crush injuries from surging queues or unmanaged entry demand
  • Manual handling strain from moving barriers or confiscated items tubs
  • Exposure to sharps or prohibited items during screening
Crowd monitoring and movement through venues or event areas
  • Crowd surges, pushing or compression at pinch points
  • Blocked exits, stairs or evacuation routes
  • Falls on stairs, kerbs, uneven surfaces or wet areas
  • Reduced visibility of developing incidents in dense crowds
Patrols, isolated posts and remote monitoring
  • Violence or aggression toward workers patrolling alone
  • Delayed assistance due to poor communication coverage
  • Fatigue and reduced situational awareness during long patrols or night shifts
  • Exposure to low light, restricted access areas or hidden hazards
Responding to aggression, assault and violent incidents
  • Physical assault, striking, kicking, biting or use of improvised weapons
  • Psychological harm from threats, abuse, intimidation or traumatic incidents
  • Injury to bystanders during intervention
  • Escalation caused by poor positioning or unsafe intervention
Vehicle interfaces, escort duties and perimeter security
  • Workers struck by moving vehicles near loading zones, pick-up areas or emergency access routes
  • Poor separation between pedestrians and vehicles
  • Reversing vehicles in low light or congested areas
  • Conflict with drivers refusing directions or access restrictions
Emergency response, evacuation and first aid interface
  • Panic, crushing or falls during evacuation
  • Delayed emergency response due to unclear communications
  • Exposure to smoke, fire, electrical hazards or structural hazards during an incident
  • Inadequate first aid access for injured workers or members of the public
Fatigue, heat, weather and shift handover
  • Fatigue from long shifts, night work or sustained vigilance
  • Heat stress, dehydration or sun exposure during outdoor operations
  • Cold, rain or wind affecting concentration, grip and footing
  • Loss of critical information during handover between teams
Post-incident reporting, equipment check and close-out
  • Unreported hazards, assaults or near misses leading to repeat incidents
  • Defective radios, duress alarms, barriers or torches being returned to service
  • Psychological stress after exposure to violence or traumatic events
  • Injuries overlooked at end of shift

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

  • Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
  • Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
  • Model guidance: Model Code of Practice: Managing psychosocial hazards at work — 5 Control the risks; p. 24.
  • Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.
  • Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.
  • Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.
  • Model guidance: Model Code of Practice: How to manage work health and safety risks — 2. Step 1 — How to identify hazards; p. 12.
  • Model guidance: Model Code of Practice: Managing the risk of falls at workplaces — 3.2 Identifying the hazards; p. 16.
  • Model guidance: Model Code of Practice: Managing electrical risks in the workplace — 2.1 Identifying the hazards; p. 14.
Standard Risk Assessment Features (Click to Expand)
  • Activity-specific hazard identification and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each activity
  • Risk matrix and assessment classification
  • Review, monitoring and sign-off fields
  • Site-specific customisation before use

Suitable for Industries

Security ServicesHospitality and Events

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