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Event Crowd Control and Public Safety Management SWMS

This SWMS covers planning, setup and management of crowd control and public safety activities at events.

Activities covered include

  • Plan event coordination, crowd arrangements and authority roles
  • Manage crowd surges, queues and emergency access
  • Remove barriers, demobilise and sign off

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If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Event Crowd Control and Public Safety Management SWMS
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This SWMS covers planning, setup and management of crowd control and public safety activities at events. It supports risk management for access, barriers, vehicles, crowd behaviour, emergency response, worker welfare and demobilisation.

Activities & Specific Tasks Covered

This document includes task-specific risk controls for:

  • Plan event coordination, crowd arrangements and authority roles
  • Inspect the site and establish access arrangements
  • Install crowd control barriers and temporary fencing
  • Manage deliveries, vehicles and traffic congestion
  • Brief staff and guests on arrangements and emergency information
  • Manage indoor arena operations and entry areas
  • Manage crowd surges, queues and emergency access
  • Monitor crowd density and behaviour
  • Undertake security duties
  • Respond to emergencies and evacuation situations
  • Manage worker welfare and breaks
  • Remove barriers, demobilise and sign off

Who is this for?

Suitable for contractors, workers, supervisors and businesses involved in event crowd control and public safety management.

Specific Job Steps & Hazards Covered

Job Step / Activity Potential Hazards
Event planning and coordination
  • Inadequate crowd design
  • Conflicting contractor activities
  • Insufficient emergency resources
  • Unclear authority roles
  • Unplanned peak attendance
Site inspection and access setup
  • Slips and trips
  • Poor lighting
  • Blocked emergency exits
  • Unauthorised access
  • Vehicle-pedestrian interaction
Install crowd control barriers
  • Barrier collapse
  • Crush during handling
  • Unstable temporary fencing
  • Blocked egress
  • Manual handling strain
Manage deliveries and vehicles
  • Vehicle strike
  • Reversing collision
  • Crush from loads
  • Unauthorised plant access
  • Traffic congestion
Conduct staff and guest briefings
  • Uninformed patrons
  • Conflicting instructions
  • Emergency confusion
  • Communication failure
  • Language barriers
Manage indoor arena operations
  • Overcrowding
  • Poor visibility
  • Restricted egress
  • Heat stress
  • Noise exposure
  • Falls on stairs
Manage entrance crowd surge
  • Crowd crush
  • Crowd surge
  • Falls in queues
  • Aggressive entry behaviour
  • Blocked emergency access
  • Queue spill into traffic
Monitor crowd density and behaviour
  • Stampede
  • Peer-driven panic
  • Crowd compression
  • Violence escalation
  • Falls within dense crowd
  • Delayed emergency response
Undertake security duties
  • Aggression and violence
  • Assault
  • Intoxicated patrons
  • Weapons or prohibited items
  • Psychological trauma
  • Lone-worker exposure
Respond to emergencies
  • Mass evacuation
  • Crowd crush during egress
  • Fire or smoke
  • Medical emergency
  • Severe weather
  • Communication breakdown
Manage worker welfare and breaks
  • Fatigue
  • Heat stress
  • Dehydration
  • Psychological stress
  • Reduced vigilance
  • Manual handling strain
Demobilise and sign off
  • Post-event crowd conflict
  • Vehicle interaction
  • Barrier collapse during removal
  • Manual handling injury
  • Residual trip hazards
  • Unsecured site

Need to add specific site requirements?

Use the BlueSafe Portal to tailor this SWMS with site-specific details, job steps, hazards, controls and responsibilities before work starts.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template includes references relevant to the documented work, including:

  • Applicable Commonwealth, state or territory WHS/OHS legislation and regulations: comply with the primary duty to protect workers and other persons, consultation duties, risk-management duties, emergency arrangements, workplace facilities and plant requirements applicable in the event jurisdiction.
  • Model Code of Practice: How to Manage Work Health and Safety Risks — use the hierarchy of controls to eliminate or minimise event, crowd, plant and public-safety risks.
  • Model Code of Practice: Work Health and Safety Consultation, Cooperation and Coordination — coordinate duties, event layout, police, first aid, suppliers and contractors; the Code includes a public-event example requiring consultation between event organisers, councils, police, suppliers and first aid providers.
  • Model Code of Practice: Managing the Work Environment and Facilities — use as guidance for safe access, lighting, amenities, emergency plans and temporary workplaces; model Codes must be checked for adoption and status in the relevant jurisdiction.
  • Model Code of Practice: Managing the Risks of Plant in the Workplace — use as guidance for delivery vehicles, mobile plant, exclusion zones, inspection, isolation and hierarchy-of-control decisions.
  • Model Code of Practice: Managing Psychosocial Hazards at Work — use as guidance for worker fatigue, traumatic incidents, aggression, violence, workload, support and debriefing.
  • AS 3745 Planning for emergencies in facilities — guidance for emergency planning, evacuation, emergency control organisation and drills.
  • AS 4687 Temporary fencing and hoardings — guidance for temporary fencing selection, installation, stability and inspection.
  • AS/NZS 4602.1 High-visibility safety garments — guidance for hi-vis garments where workers may be exposed to vehicle movement.
  • AS/NZS 2210.3 Personal protective equipment—Safety footwear — guidance for protective footwear selection.
  • AS/NZS 1270 Acoustics—Hearing protectors — guidance for hearing protector selection where noise exposure cannot otherwise be controlled.
  • AS 2416.1 Fire hydrant installations and AS 2444 Portable fire extinguishers and fire blankets — guidance where venue fire equipment is provided or event equipment could affect access to it.

Standard SWMS Features (Click to Expand)
  • Task-specific job steps, hazards and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each job step
  • Plant, equipment and PPE requirements where applicable
  • Permits, qualifications and high-risk construction work details where applicable
  • Worker consultation, sign-off and review sections

Suitable for Industries

Security ServicesHospitality and Events

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