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General Logistics Delivery and Goods Handling Risk Assessment

This risk assessment covers logistics deliveries, goods handling, mobile plant use, storage and delivery-area access.

Activities covered include

  • Plan deliveries, assess site access, traffic routes and emergency arrangements.
  • Store, stack and temporarily stage goods while maintaining safe access and stable loads.
  • Prepare for incidents, breakdowns and emergency response during delivery activities.

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General Logistics Delivery and Goods Handling Risk Assessment
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This risk assessment covers logistics deliveries, goods handling, mobile plant use, storage and delivery-area access. It supports planning by identifying delivery and handling hazards so risks can be considered before, during and after the work.

Activities & Risks Covered

This assessment addresses activities and risks including:

  • Plan deliveries, assess site access, traffic routes and emergency arrangements.
  • Manage vehicle arrival, reversing and departure in shared delivery areas.
  • Load and unload goods while considering moving plant, shifting loads and pinch points.
  • Handle cartons, pallets and loose goods to address lifting, carrying and repetitive handling risks.
  • Use forklifts, pallet jacks and other mobile plant around people, vehicles and structures.
  • Store, stack and temporarily stage goods while maintaining safe access and stable loads.
  • Manage slips, trips, falls and access around vehicles, docks and delivery areas.
  • Respond to damaged packages, hazardous goods and contaminants.
  • Consider weather, heat and outdoor conditions that affect deliveries and handling.
  • Prepare for incidents, breakdowns and emergency response during delivery activities.

Who is this for?

Suitable for contractors, workers, supervisors and businesses involved in logistics delivery and goods handling activities.

Activities & Hazards Covered

Activity Potential Hazards
Pre-start planning and site assessment
  • Unclear delivery areas, traffic routes or pedestrian access
  • Unexpected changes in site conditions, surface condition or access points
  • Poor coordination with other work groups, contractors or visitors
  • Inadequate emergency arrangements for loading and unloading areas
Vehicle arrival, reversing and departure
  • Collision with pedestrians, vehicles or structures
  • Reversing incidents in tight or shared work areas
  • Poor visibility, blind spots and uncontrolled public access
  • Driver distraction, fatigue or rushed movements
Loading and unloading goods
  • Workers struck by moving plant or shifting loads
  • Falling objects during lifting, lowering or pallet handling
  • Unstable loads, broken pallets or failed restraints
  • Pinch points around tailgates, doors, pallets, forks and load edges
Manual handling of cartons, pallets and loose goods
  • Musculoskeletal strain from lifting, carrying, pushing or pulling
  • Awkward postures, twisting, overreaching or repetitive movements
  • Crush injuries to hands and feet from dropped items
  • Fatigue from sustained or repetitive handling
Forklift, pallet jack and other mobile plant use
  • Plant collision with pedestrians, racking, vehicles or structures
  • Forklift tip-over or load drop
  • Unauthorised or untrained operation of plant
  • Plant failure due to defects, poor maintenance or unsuitable attachments
Storage, stacking and temporary staging of goods
  • Collapse of stacked goods or unstable pallets
  • Blocked walkways, exits or fire equipment
  • Stored energy in stacked, strapped or chocked materials
  • Overloading of floors, mezzanines or racking
Slips, trips, falls and access around delivery areas
  • Slippery or uneven surfaces
  • Falls from vehicle steps, tailgates or loading docks
  • Trips on straps, wrap, pallets, debris or uneven ground
  • Poor lighting during early morning, night or indoor deliveries
Hazardous goods, damaged packages and contaminants
  • Exposure to chemical spills, leaking containers or fumes
  • Fire or reaction from incompatible goods
  • Contact with contaminated pallets, sharp waste or broken packaging
  • Respiratory or skin exposure to dusts and residues
Weather, heat and outdoor delivery conditions
  • Heat stress, dehydration and sun exposure
  • Reduced control of loads or plant in wind or rain
  • Slippery surfaces during wet weather
  • Reduced visibility during storms or low light
Incidents, breakdowns and emergency response
  • Injury during uncontrolled load shift, vehicle incident or plant failure
  • Delayed response to crush injury, spill or medical event
  • Workers entering danger areas during recovery of stuck or failed equipment
  • Poor communication with emergency services or site contacts

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

  • Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.
  • Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
  • Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.
  • Model guidance: Model Code of Practice: Managing risks of hazardous chemicals in the workplace — 2.2 Safety Data Sheets (SDS); p. 16.
  • Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
  • Model guidance: Model Code of Practice: Work health and safety consultation, cooperation and coordination — 3. What is effective consultation?; p. 13.
  • Model guidance: Model Code of Practice: How to manage work health and safety risks — 3. Step 2 — How to assess risks; p. 15.
  • Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.

Standard Risk Assessment Features (Click to Expand)
  • Activity-specific hazard identification and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each activity
  • Risk matrix and assessment classification
  • Review, monitoring and sign-off fields
  • Site-specific customisation before use

Suitable for Industries

Transport and LogisticsManufacturing and ProductionWarehousing and DistributionRetail and Wholesale

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