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General Commercial and Office Cleaning Risk Assessment

This risk assessment covers general commercial and office cleaning activities, from planning and equipment use through to waste handling and close-out.

Activities covered include

  • Plan access, work areas and pre-start conditions
  • Operate cleaning tools and powered equipment
  • Store equipment, maintain housekeeping and complete close-out

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If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

General Commercial and Office Cleaning Risk Assessment
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This risk assessment covers general commercial and office cleaning activities, from planning and equipment use through to waste handling and close-out. It supports planning by identifying common hazards and considering practical risk controls before and during cleaning work.

Activities & Risks Covered

This assessment addresses activities and risks including:

  • Plan access, work areas and pre-start conditions
  • Move cleaning equipment, supplies and loaded trolleys
  • Handle, store and decant cleaning chemicals
  • Manage wet floors, public access and trip hazards
  • Use electrical cleaning equipment and leads
  • Operate cleaning tools and powered equipment
  • Access high surfaces using suitable access equipment
  • Handle amenities waste, sharps and contaminated materials
  • Manage fatigue, after-hours work and interactions with occupants
  • Store equipment, maintain housekeeping and complete close-out

Who is this for?

Suitable for contractors, workers, supervisors and businesses carrying out general commercial and office cleaning activities.

Activities & Hazards Covered

Activity Potential Hazards
Pre-start planning and access
  • Unfamiliar site conditions
  • Blocked exits or restricted access
  • Poor lighting in work areas
  • Unauthorised persons entering active cleaning areas
Manual handling of equipment and supplies
  • Musculoskeletal strain from lifting chemical cartons, bins or vacuum cleaners
  • Pushing and pulling loaded trolleys
  • Awkward postures when moving items around furniture or into lifts
  • Overreaching or twisting while loading vehicles or store rooms
Chemical handling and storage
  • Skin or eye irritation from cleaning chemicals
  • Respiratory irritation from sprays, mists or poor ventilation
  • Incorrect decanting or mixing of chemicals
  • Unlabelled containers or incompatible storage
Wet floors, slips and public interface
  • Workers slipping on wet or contaminated floors
  • Occupants or visitors entering freshly cleaned areas
  • Trips on leads, hoses, mats or cleaning tools
  • Falls on stairs, entries or uneven surfaces
Electrical equipment and leads
  • Electric shock from damaged cords, plugs or appliances
  • Trips from trailing leads
  • Use of equipment in wet areas
  • Equipment failure causing fire or injury
Use of cleaning plant and tools
  • Injury from moving parts on scrubbers, polishers or vacuums
  • Noise or vibration from powered equipment
  • Collision with people, fixtures or glazed surfaces
  • Dust or debris exposure during vacuuming or agitation tasks
Work at height and access equipment
  • Falls from step ladders or unstable furniture
  • Overreaching while dusting high surfaces
  • Dropped items onto people below
  • Poor ladder footing on smooth or wet floors
Amenities, waste handling and sharps or biohazards
  • Contact with bodily fluids or contaminated waste
  • Needlestick or sharps injury from incorrectly disposed items
  • Cuts from broken glass or bin contents
  • Exposure to odours or poor hygiene conditions
Fatigue, remote work and psychosocial factors
  • Fatigue from early starts, split shifts or repetitive work
  • Working alone in offices after hours
  • Aggressive or inappropriate behaviour from occupants or members of the public
  • Reduced attention leading to errors, injuries or missed hazards
Storage, housekeeping and close-out
  • Trip hazards from stored equipment or supplies
  • Chemical leaks in storage areas
  • Manual strain when returning equipment
  • Emergency access obstructed by trolleys, bins or waste

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

  • Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
  • Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
  • Model guidance: Model Code of Practice: Biological hazards — Clinical waste management; p. 88.
  • Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.
  • Model guidance: Model Code of Practice: Managing risks of hazardous chemicals in the workplace — 2.1 How to identify which chemicals are hazardous; p. 15.
  • Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.
  • Model guidance: Model Code of Practice: Managing electrical risks in the workplace — 2.1 Identifying the hazards; p. 14.
  • Model guidance: Model Code of Practice: Managing the risk of falls at workplaces — 3.2 Identifying the hazards; p. 16.
  • Model guidance: Model Code of Practice: Managing psychosocial hazards at work — 5 Control the risks; p. 24.
  • Model guidance: Model Code of Practice: Managing noise and preventing hearing loss at work — 5. Controlling the risks; p. 29.
  • Model guidance: Model Code of Practice: Managing risks of plant in the workplace — 4.1 Guarding plant; p. 39.

Standard Risk Assessment Features (Click to Expand)
  • Activity-specific hazard identification and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each activity
  • Risk matrix and assessment classification
  • Review, monitoring and sign-off fields
  • Site-specific customisation before use

Suitable for Industries

Commercial CleaningOffice and Corporate

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