Event Operations Catering and Ticketing SWMS

Product Overview

This SWMS covers event operations involving catering, ticketing, public entry, promotions, backstage movement, tours and event support. It supports planning, coordination and risk management for hazards arising during setup, service, crowd activity, incidents and pack-down.

Activities & Specific Tasks Covered

This document includes task-specific risk controls for:

• Plan pre-event activities and emergency arrangements
• Set up work areas with controlled public access
• Position equipment, supplies and stock
• Prepare and serve catering items and beverages
• Operate ticket booths and manage queues
• Manage crowded entry and unauthorised access
• Conduct outdoor promotional activities
• Coordinate backstage movement
• Support funeral events and stadium tours
• Respond to incidents and evacuation needs
• Pack down, manage waste and complete sign-off

Who is this for?

Suitable for contractors, workers, supervisors and businesses involved in event operations, catering, ticketing and public-facing event activities.

Specific Job Steps & Hazards Covered

Legislation & References

The template includes references relevant to the documented work, including:

• Applicable Commonwealth, state or territory WHS/OHS legislation and regulations, including duties to provide and maintain a safe workplace, consult with workers, manage risks, provide information, training, instruction and supervision, and maintain plant and work environments.
• Applicable food safety legislation, local government requirements and the Australia New Zealand Food Standards Code, including Standard 3.2.2 Food Safety Practices and General Requirements.
• Model Code of Practice: How to manage work health and safety risks, as guidance only and subject to adoption or application in the relevant jurisdiction.
• Model Code of Practice: Hazardous manual tasks, as guidance only and subject to adoption or application in the relevant jurisdiction.
• Model Code of Practice: Managing the risks of plant in the workplace, as guidance only and subject to adoption or application in the relevant jurisdiction.
• Model Code of Practice: Managing psychosocial hazards at work, as guidance only and subject to adoption or application in the relevant jurisdiction.
• AS/NZS 3760 In-service safety inspection and testing of electrical equipment.
• AS/NZS 3000 Electrical installations (Wiring Rules).
• AS/NZS 2210.3 Personal protective equipment—Safety footwear.
• AS/NZS 4602.1 High visibility safety garments.
• AS/NZS 1270 Acoustics—Hearing protectors.
• AS 3745 Planning for emergencies in facilities.
• AS 4084 Steel storage racking, where temporary storage racking is used.
• AS 4687 Temporary fencing and hoardings, where temporary fencing is used.

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Standard SWMS Features (Click to Expand)

• Task-specific job steps, hazards and control measures
• Initial and residual risk ratings
• Assigned responsible persons for each job step
• Plant, equipment and PPE requirements where applicable
• Permits, qualifications and high-risk construction work details where applicable
• Worker consultation, sign-off and review sections