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Event Operations Catering and Ticketing Risk Assessment

This risk assessment covers event catering and ticketing activities from bump-in and stock handling through service, public entry, waste removal and pack-down.

Activities covered include

  • Coordinate site access, bump-in and delivery activities
  • Handle cash and valuables at ticket points
  • Complete pack-down, waste removal and departure activities

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Event Operations Catering and Ticketing Risk Assessment
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This risk assessment covers event catering and ticketing activities from bump-in and stock handling through service, public entry, waste removal and pack-down. It supports planning and risk management by identifying hazards associated with equipment, crowds, cash, weather and changing work conditions.

Activities & Risks Covered

This assessment addresses activities and risks including:

  • Coordinate site access, bump-in and delivery activities
  • Handle and store catering stock
  • Use catering equipment, temporary power and gas
  • Prepare and serve food while maintaining amenities
  • Manage ticketing entry, queues and patron interactions
  • Handle cash and valuables at ticket points
  • Maintain public circulation areas and manage waste
  • Manage outdoor work during changing weather conditions
  • Prepare for first aid, emergencies and evacuation
  • Complete pack-down, waste removal and departure activities

Who is this for?

Suitable for contractors, workers, supervisors and businesses carrying out event catering, ticketing and related operations.

Activities & Hazards Covered

Activity Potential Hazards
Site access, bump-in and delivery interface
  • Vehicle and pedestrian interaction during deliveries
  • Uncontrolled public access into work areas
  • Crush injuries while unloading stock and equipment
  • Poor communication between event crew, caterers and ticketing staff
Catering stock handling and storage
  • Musculoskeletal strain from lifting eskies, food trays, drink cartons and gas bottles
  • Cuts from packaging, broken glass or sharp utensils
  • Trips from stock left in walkways
  • Injury from unstable stacking or falling items
Catering equipment, power and gas use
  • Electric shock from damaged leads, wet connections or faulty appliances
  • Fire or burns from hot appliances and cooking equipment
  • Gas leak or ignition from cylinders, hoses or fittings
  • Trip hazards from leads across access ways
Food preparation, service and amenities
  • Burns from hot surfaces, steam, boiling liquids and heated food
  • Slips from spills, grease, water and food waste
  • Exposure to cleaning chemicals and sanitisers
  • Fatigue and reduced concentration during peak service periods
Ticketing entry, queuing and crowd interface
  • Aggressive or abusive behaviour from patrons
  • Crowd surge, pushing or compression at entry points
  • Worker stress from complaints, refusals or difficult interactions
  • Trips and slips around barriers, cables and queue lanes
Cash handling and valuables
  • Robbery or threatening behaviour during cash handling
  • Psychological harm following confrontation or attempted theft
  • Distraction and reduced situational awareness at ticket points
  • Manual handling strain from moving cash boxes or safes
Public-facing circulation, housekeeping and waste
  • Slips, trips and falls from rubbish, cords, uneven surfaces or wet floors
  • Manual handling injuries from moving bins and waste bags
  • Cuts from broken glass, cans or sharps hidden in waste
  • Exposure to biological contamination from food waste or bodily fluids
Weather exposure and outdoor conditions
  • Heat stress, dehydration and sun exposure
  • Wind affecting marquees, signage, barriers and lightweight equipment
  • Rain creating slippery surfaces and electrical risk
  • Cold, fatigue or reduced dexterity during prolonged outdoor work
Emergency response and first aid
  • Delayed response to medical emergency, fire or evacuation
  • Confusion over roles, exits or assembly points
  • Blocked access to first aid, extinguishers or emergency egress
  • Inadequate coordination between multiple duty holders on site
Pack-down, waste removal and departure
  • Fatigue-related errors at the end of shift
  • Manual handling injuries during dismantling and loading
  • Vehicle interaction during late pack-out
  • Cuts, burns or contact with still-hot equipment and contaminated waste

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

  • Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
  • Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.
  • Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.
  • Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
  • Model guidance: Model Code of Practice: Managing electrical risks in the workplace — 2.1 Identifying the hazards; p. 14.
  • Model guidance: Model Code of Practice: Managing risks of hazardous chemicals in the workplace — 2.1 How to identify which chemicals are hazardous; p. 15.
  • Model guidance: Model Code of Practice: Biological hazards — Clinical waste management; p. 88.
  • Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.

Standard Risk Assessment Features (Click to Expand)
  • Activity-specific hazard identification and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each activity
  • Risk matrix and assessment classification
  • Review, monitoring and sign-off fields
  • Site-specific customisation before use

Suitable for Industries

Retail and WholesaleHospitality and EventsOffice and Corporate

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