Shopping Trolley Collection and Car Park Safety Risk Assessment

Product Overview

This risk assessment covers collecting and moving shopping trolleys across car parks, trolley bays, pedestrian areas, loading docks and service areas. It supports planning for vehicle interaction, trolley control, outdoor conditions, equipment issues and emergency response.

Activities & Risks Covered

This assessment addresses activities and risks including:

• Plan the work area, task allocation and changing site conditions before collection begins
• Work safely around customer vehicles, including reversing and fast-moving traffic
• Move trolley trains and push loads while managing slopes, uneven surfaces and pinch points
• Collect trolleys from bays, kerbs and pedestrian paths where public access may be shared
• Coordinate collection work near loading docks, service areas and restricted plant areas
• Manage heat, sun, wind, rain, wet surfaces and glare during outdoor work
• Address visibility, supervision and access to assistance during low-light, night or isolated work
• Manage interactions with customers and the public, including aggressive behaviour and peak-period fatigue
• Check trolley collection equipment and trolleys for damage, faults and defects
• Prepare for incidents, summon assistance and manage emergency response in traffic areas

Who is this for?

Suitable for contractors, workers, supervisors and businesses involved in shopping trolley collection and related car park activities.

Activities & Hazards Covered

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

• Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.
• Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
• Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.
• Model guidance: Model Code of Practice: How to manage work health and safety risks — 5. Step 4 — How to review controls; p. 27.
• Model guidance: Model Code of Practice: Work health and safety consultation, cooperation and coordination — 3. What is effective consultation?; p. 13.
• Model guidance: Model Code of Practice: Managing the work environment and facilities — 2.8 Heat and cold; p. 21.

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Standard Risk Assessment Features (Click to Expand)

• Activity-specific hazard identification and control measures
• Initial and residual risk ratings
• Assigned responsible persons for each activity
• Risk matrix and assessment classification
• Review, monitoring and sign-off fields
• Site-specific customisation before use