Name: Retail Stocking Merchandising and Shelf Management Risk Assessment
Brand: BlueSafe Online
SKU: prod_01KBY765BPH3BAXJTSM5GZ5JZN
Price: 79.50 AUD
Availability: InStock

Product Overview

This risk assessment covers receiving, moving, storing and displaying retail stock, including work in stockrooms, aisles and public areas. It supports planning for hazards associated with manual tasks, access equipment, mobile plant, electrical items, housekeeping and customer interaction.

Activities & Risks Covered

This assessment addresses activities and risks including:

Receive deliveries and unload cartons, trays and bulk stock in back-of-house areas
Move stock through stockrooms, aisles and public areas using trolleys and other handling methods
Fill shelves and displays at low, mid and upper levels
Use step ladders and other access equipment for upper shelving and displays
Adjust shelves, brackets, hooks, display units and product groupings
Maintain clear walkways and manage spills, packaging, waste and displaced stock
Manage electrical cords, ticketing, refrigeration and display equipment around work areas
Work safely around forklifts, pallet jacks and other mobile plant
Manage customer interaction, aisle obstructions and emergency response while stocking

Who is this for?

For contractors, workers, supervisors and businesses carrying out retail stocking, merchandising, shelf management and related store activities.

Activities & Hazards Covered

Activity	Potential Hazards
Delivery receipt and back-of-house unloading	Muscular strain from lifting cartons, trays and bulk stock Crush injury from unstable loads or roll cages Collision with pallets, trolleys or powered plant in loading and storage areas Cuts from damaged packaging, staples or shrink wrap
Moving stock through stockrooms, aisles and public areas	Collision with customers, co-workers or mobile equipment Sprains and strains from pushing or pulling overloaded trolleys Slips, trips and falls from congested walkways, cords, packaging or uneven transitions Loss of control on ramps, door thresholds or wet floors
Shelf filling at low, mid and high levels	Hazardous manual tasks from repetitive bending, reaching, twisting and handling awkward items Falls from overreaching or using unsuitable access equipment Dropped stock striking workers or customers Contact stress or minor cuts from shelf edges and packaging
Use of step ladders and access equipment	Fall from height while accessing upper shelves or displays Ladder slip, tip-over or misuse Dropped items falling onto people below Strain from carrying stock while climbing
Shelf adjustment, display changes and fixture stability	Pinch points and cuts when adjusting brackets, hooks or shelf components Collapse or movement of unstable shelving or display units Falling objects during refits Manual handling strain from moving fixtures or heavy product groups
Housekeeping, waste and slip-trip management	Slips on spills, dust, plastic wrap or wet floors Trips on cartons, pallets, waste and displaced stock Injury during rubbish handling or compactor/bin use Poor visibility or blocked emergency egress
Electrical safety around ticketing, refrigeration and display equipment	Electric shock from damaged cords, plugs or portable equipment Trip hazards from temporary leads and powered devices Contact with faulty refrigeration or display equipment Fire risk from damaged electrical items or overloaded outlets
Working around forklifts, pallet jacks and other mobile plant	Struck-by or crush injury from forklifts or powered equipment Pedestrian interaction with reversing or turning plant Foot injuries from pallet jacks, loads or wheels Noise or distraction reducing situational awareness
Customer interface, aggression and emergency response	Customer contact with unstable stock, ladders or active work zones Verbal aggression or challenging behaviour during aisle obstruction or delays Injury during evacuation, medical event or other emergency while stocking is underway Delayed response to incidents because work groups are spread across the store

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.
Model guidance: Model Code of Practice: Managing electrical risks in the workplace — 2.1 Identifying the hazards; p. 14.
Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.
Model guidance: Model Code of Practice: Managing the risk of falls at workplaces — 3.2 Identifying the hazards; p. 16.
Model guidance: Model Code of Practice: Managing psychosocial hazards at work — 5 Control the risks; p. 24.

Standard Risk Assessment Features (Click to Expand)

Activity-specific hazard identification and control measures
Initial and residual risk ratings
Assigned responsible persons for each activity
Risk matrix and assessment classification
Review, monitoring and sign-off fields
Site-specific customisation before use

Retail Stocking Merchandising and Shelf Management Risk Assessment

Activities covered include

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Acceptance guaranteed