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Pedestrian Management and Public Interaction Safety Risk Assessment

This risk assessment covers pedestrian management where workers, vehicles, plant, visitors and the public may interact.

Activities covered include

  • Set responsibilities and review arrangements for pedestrian and public interaction risks
  • Provide site-specific instruction and supervision for workers, contractors and visitors
  • Plan and review emergency communication and response arrangements

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If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Pedestrian Management and Public Interaction Safety Risk Assessment
  • 100% Compliant with Australian WHS Acts & Regulations
  • Fully Editable MS Word & PDF Formats Included
  • Pre-filled Content - Ready to Deploy Immediately
  • Customisable - Easily Add Your Logo & Site Details
  • Includes 2 Years of Free Compliance Updates

Product Overview

This risk assessment covers pedestrian management where workers, vehicles, plant, visitors and the public may interact. It supports documented planning, consultation, separation and review of controls for shared areas.

Activities & Risks Covered

This assessment addresses activities and risks including:

  • Set responsibilities and review arrangements for pedestrian and public interaction risks
  • Consult workers about traffic controls, concerns, near misses and changes
  • Assess site-specific traffic risks and plan for changing conditions
  • Plan layouts, walkways, crossings, barriers, exclusion zones and waiting areas
  • Control access and manage public-facing entry, delivery and collection points
  • Provide site-specific instruction and supervision for workers, contractors and visitors
  • Check plant, vehicle visibility and warning systems used near pedestrians
  • Coordinate contractors, delivery drivers, loading and unloading activities
  • Report, investigate and follow up pedestrian and public interaction incidents
  • Plan and review emergency communication and response arrangements

Who is this for?

For businesses, supervisors, workers, contractors and others involved in managing pedestrian and public interaction areas.

Activities & Hazards Covered

Activity Potential Hazards
Governance
  • No documented pedestrian and public interaction safety standard across sites, vehicles and work groups
  • Undefined accountability for pedestrian risks where workers, visitors, contractors and members of the public may enter shared areas
  • WHS planning does not treat pedestrian interaction as a critical risk requiring formal review and escalation
Consultation
  • Traffic and pedestrian controls are developed without consultation with workers who understand site interactions and recurring unsafe behaviours
  • Worker concerns, near misses and public complaints are not captured or acted on
  • Changes to site access, exclusions or public interfaces are implemented without communication to affected workers
Risk Assessment and Traffic Planning
  • No site-specific traffic management plan for areas where pedestrians, plant and vehicles may interact
  • Risk assessments do not consider reversing, blind spots, delivery interfaces, queuing, visitor access, shared roadways or temporary changes
  • Traffic plans are not updated when site conditions, public access or work methods change
Layout and Separation
  • Poor site layout allows uncontrolled mixing of pedestrians, vehicles and powered mobile plant
  • Walkways, crossings, barriers, exclusion zones and waiting areas are missing, unclear or inconsistent
  • Common user areas and public boundaries are not designed to keep unauthorised persons away from operational movements
Access Control and Public Interface
  • Visitors, customers, clients or members of the public enter operational areas without supervision or instruction
  • No process for managing children, vulnerable persons or persons unfamiliar with the workplace
  • Reception, delivery and collection points are located within active traffic areas without suitable control
Competency and Supervision
  • Workers, contractors and visitors do not understand site traffic rules, pedestrian routes or exclusion zones
  • Supervisors are not trained to enforce pedestrian controls or respond to unsafe interactions
  • New starters and short-term workers are exposed before receiving site-specific instruction
Plant, Vehicle and Warning Systems
  • Plant and vehicles used in pedestrian areas are not selected, maintained or configured for the operating environment
  • Warning devices, mirrors, cameras, lights or other fitted safety features are inoperative or not checked
  • Restricted visibility, reversing and side interaction risks are accepted without additional controls
Contractor and Delivery Management
  • Contractors and delivery drivers operate to different rules or arrive without site-specific traffic information
  • Loading, unloading and service activities are performed in shared public or pedestrian areas without coordination
  • Procurement and contractor onboarding do not verify capability to comply with pedestrian safety requirements
Incident Reporting and Response
  • Near hits involving pedestrians or members of the public are normalised and not investigated
  • Incidents involving aggression, confusion, unsafe crossing or unauthorised entry are not treated as indicators of system failure
  • Corrective actions are informal, delayed or not verified for effectiveness
Emergency Planning and Review
  • Emergency plans do not address vehicle-pedestrian collision, public injury, unauthorised entry or crowded evacuation routes
  • No testing of emergency communication and response arrangements in areas with public interaction
  • Monitoring does not measure whether pedestrian controls remain effective over time

Need to tailor this risk assessment?

Use the BlueSafe Portal to add site-specific activities, hazards, controls, responsibilities and review details before the assessment is put into use.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

  • Model guidance: Model Code of Practice: Managing risks of plant in the workplace — Plant hazard identification — Traffic movements in the workplace; p. 17.
  • Model guidance: Model Code of Practice: How to manage work health and safety risks — 5. Step 4 — How to review controls; p. 27.
  • Model guidance: Model Code of Practice: Work health and safety consultation, cooperation and coordination — 3. What is effective consultation?; p. 13.
  • Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
  • Model guidance: Model Code of Practice: Managing psychosocial hazards at work — 5 Control the risks; p. 24.

Standard Risk Assessment Features (Click to Expand)
  • Activity-specific hazard identification and control measures
  • Initial and residual risk ratings
  • Assigned responsible persons for each activity
  • Risk matrix and assessment classification
  • Review, monitoring and sign-off fields
  • Site-specific customisation before use

Suitable for Industries

Building and ConstructionTransport and LogisticsCivil Construction and EarthworksMining and Resources

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