Passenger Transport Taxi and Limousine Services Risk Assessment

Product Overview

This risk assessment covers risk management arrangements for passenger transport taxi and limousine services, including vehicle operations, driver safety and passenger-related risks. It supports planning, consultation, maintenance, journey management, emergency response and ongoing review.

Activities & Risks Covered

This assessment addresses activities and risks including:

• Set WHS responsibilities, objectives and risk management arrangements
• Consult drivers and dispatch workers about safety concerns and operating pressures
• Provide induction, training and supervision arrangements
• Consider safety factors when procuring vehicles, communications systems and fit-out items
• Manage vehicle inspections, servicing, defects and repairs
• Coordinate safety arrangements with owner-drivers, labour hire drivers and service contractors
• Plan journeys, rosters, breaks, welfare checks and escalation arrangements
• Address aggression, harassment, isolation and other psychosocial risks
• Prepare for crashes, medical events, aggression, breakdowns and isolated work
• Maintain accessible records and review controls after incidents, changes and feedback

Who is this for?

For businesses, owners, managers, supervisors, drivers, dispatch workers and contractors involved in passenger transport taxi and limousine services.

Activities & Hazards Covered

Legislation & References

The template records model guidance used to inform the documented controls. Applicable WHS/OHS laws and adopted Codes vary by state or territory, so confirm the current local requirements when tailoring the assessment:

• Model guidance: Model Code of Practice: Managing the risk of fatigue at work — Provide sufficient breaks while at work; p. 30.
• Model guidance: Model Code of Practice: Managing psychosocial hazards at work — 5 Control the risks; p. 24.
• Model guidance: Model Code of Practice: Work health and safety consultation, cooperation and coordination — 3. What is effective consultation?; p. 13.
• Model guidance: Model Code of Practice: How to manage work health and safety risks — 5. Step 4 — How to review controls; p. 27.
• Model guidance: Model Code of Practice: First aid in the workplace — 3. First aid equipment, facilities and training; p. 12.
• Model guidance: Model Code of Practice: Managing the work environment and facilities — 2. The work environment; p. 13.
• Model guidance: Model Code of Practice: Hazardous manual tasks — 4.1 The hierarchy of control measures; p. 31.

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Standard Risk Assessment Features (Click to Expand)

• Activity-specific hazard identification and control measures
• Initial and residual risk ratings
• Assigned responsible persons for each activity
• Risk matrix and assessment classification
• Review, monitoring and sign-off fields
• Site-specific customisation before use