Product Overview

This professionally developed Hand Hygiene Procedure provides a comprehensive, ready-to-use framework to control infection risks in Australian workplaces. Designed specifically for Disability and Aged Care, Hospitality and Events, Commercial Cleaning, and Retail and Wholesale environments, it sets out clear expectations, responsibilities and step-by-step instructions for effective hand hygiene.

Built around current work health and safety principles and Australian infection prevention guidance, this document helps organisations standardise handwashing and alcohol-based hand rub practices across all sites. It is written in plain, practical language so supervisors, frontline workers and contractors can easily understand and apply the requirements in day-to-day operations.

Key Features

• Detailed procedures for handwashing, alcohol-based hand rub use, glove use and hand care.
• Sector-specific examples for personal care, food handling, cleaning, customer service and warehouse tasks.
• Clear WHS roles and responsibilities for officers, managers, supervisors and workers.
• Guidance on risk assessment, outbreak response and integrating hand hygiene into broader work health and safety systems.
• Practical worker and supervisor checklists to support ongoing monitoring and continuous improvement.
• Structured in a professional format suitable for inclusion in your safety documentation and management system.

Benefits

• Strengthen WHS compliance: Aligns with Australian WHS legislation and infection control guidance, supporting due diligence and audit readiness.
• Reduce infection risks: Minimises the spread of germs between workers, clients, residents and customers, particularly in high-contact and high-vulnerability settings.
• Save time and resources: Avoid starting from scratch with policy development; simply adapt the procedure to your operations and branding.
• Improve consistency: Standardises expectations across multiple sites, shifts and labour-hire or agency staff.
• Support training and induction: Provides a clear reference for toolbox talks, onboarding and refresher training on hand hygiene.

Who is this for?

• Disability support and aged care providers needing robust infection prevention processes for community and residential services.
• Hospitality venues, caterers and event organisers managing food safety and high customer throughput.
• Commercial cleaning businesses working in offices, venues, health, aged care and public facilities.
• Retailers, supermarkets, warehouses and wholesale operations seeking consistent hygiene standards across customer-facing and back-of-house areas.
• Safety managers, HR teams and compliance officers responsible for WHS compliance and safety documentation.

Legislation & References

This Hand Hygiene Procedure is aligned with key Australian work health and safety obligations under the Model WHS Act and Regulations, Safe Work Australia guidance, relevant state and territory public health requirements, and recognised infection prevention resources. It also supports compliance with food safety and hygiene expectations in hospitality and related sectors.

By implementing this procedure, your organisation can demonstrate a systematic approach to managing infection risks, supporting both regulatory compliance and the health, safety and wellbeing of workers, clients and customers.