Product Overview

Summary: This First Aid Procedures in Tyre Retail SOP sets out clear, practical steps for responding to injuries and medical emergencies in tyre shops, mobile tyre services and tyre warehouses. It helps tyre businesses meet their WHS duties, protect workers and customers, and manage high‑risk incidents such as crush injuries, eye trauma, and manual handling strains.

Tyre retail environments present a unique mix of risks: heavy wheel assemblies, vehicle hoists, bead blasters, compressed air, sharp tools, and constant vehicle movement. When something goes wrong, staff need to know exactly what to do in the first critical minutes. This First Aid Procedures in Tyre Retail Safe Operating Procedure provides a structured, tyre‑industry‑specific approach to managing injuries and medical emergencies, from minor cuts and eye irritation through to crush injuries, amputation, cardiac events and exposure to hazardous substances. It aligns with Australian WHS expectations for providing adequate first aid facilities, trained personnel and documented emergency response processes.

Unlike generic first aid guidance, this SOP is tailored to the realities of tyre shops and tyre warehouses. It sets out step‑by‑step actions for first responders, clarifies when to call 000, and integrates with your site’s emergency plans, incident reporting and risk management processes. By implementing this procedure, tyre retailers can demonstrate due diligence, improve staff confidence in handling emergencies, and reduce the severity and cost of workplace incidents. It supports consistent training across shifts and locations, making it easier to induct new staff, satisfy regulator or insurer queries, and maintain a safer, more professional operation.

Key Benefits

• Ensure a fast, consistent and competent first aid response to injuries and medical emergencies in tyre retail settings.
• Reduce the severity and impact of common tyre workshop injuries such as crush injuries, eye trauma and manual handling strains.
• Demonstrate compliance with WHS first aid obligations and support due diligence in the event of an investigation or claim.
• Standardise first aid roles, communication and escalation pathways across all tyre retail staff and shifts.
• Improve worker confidence, safety culture and readiness through clear, tyre‑specific first aid procedures and training prompts.

Who is this for?

• Tyre Shop Owners
• Tyre Retail Managers
• Workshop Supervisors
• Mobile Tyre Service Operators
• WHS Managers and Coordinators
• Health and Safety Representatives (HSRs)
• First Aid Officers
• Tyre Fitters and Technicians
• Apprentice Tyre Fitters
• Fleet Maintenance Managers

Hazards Addressed

• Crush injuries from vehicles, hoists, jacks and falling wheels or tyre stacks
• Manual handling injuries from lifting, carrying and fitting heavy tyres and rims
• Eye injuries from flying debris, bead seating, grinding and chemical splashes
• Puncture and laceration injuries from hand tools, tyre levers and sharp objects in tyres
• Impact injuries from burst tyres, exploding rims or rapid air release
• Slips, trips and falls on wet, oily or cluttered workshop floors
• Burns from hot components, friction, or contact with chemicals and solvents
• Exposure to hazardous substances such as brake dust, solvents, sealants and lubricants
• Heat stress and dehydration in hot workshop or forecourt environments
• Cardiac events or medical episodes involving workers, contractors or customers on site

Included Sections

• 1.0 Purpose and Scope – Application to tyre shops, mobile tyre services and tyre warehouses
• 2.0 Definitions – First aider, first aid facility, high‑risk work, notifiable incident
• 3.0 Roles and Responsibilities – PCBUs, managers, supervisors, first aid officers and workers
• 4.0 First Aid Risk Assessment for Tyre Retail Environments
• 5.0 First Aid Facilities, Kits and Equipment Requirements
• 6.0 Communication and Emergency Contact Procedures (including calling 000)
• 7.0 General First Aid Response Protocol (DRSABCD and scene safety in workshops)
• 8.0 Specific First Aid Procedures for Common Tyre Retail Injuries
• 8.1 Crush and Pinch Injuries from Vehicles, Hoists and Wheels
• 8.2 Manual Handling Strains and Sprains
• 8.3 Eye Injuries from Debris, Chemicals and Air Blasts
• 8.4 Lacerations, Puncture Wounds and Embedded Objects
• 8.5 Burns and Chemical Exposure (including Safety Data Sheet reference)
• 8.6 Suspected Fractures, Dislocations and Amputations
• 8.7 Response to Tyre or Rim Explosions and High‑Pressure Air Incidents
• 8.8 Slips, Trips, Falls and Head Injuries
• 8.9 Heat Stress, Dehydration and Medical Episodes (e.g. chest pain, asthma, anaphylaxis)
• 9.0 Managing First Aid for Customers, Visitors and Contractors
• 10.0 Infection Control and Hygiene in First Aid Delivery
• 11.0 Interaction with Emergency Services and Incident Scene Preservation
• 12.0 Documentation, Incident Reporting and Recordkeeping
• 13.0 Training, Competency and Refresher Requirements for First Aiders
• 14.0 Inspection, Maintenance and Replenishment of First Aid Kits and Equipment
• 15.0 Integration with WHS Management System and Emergency Plans
• 16.0 Review, Audit and Continuous Improvement of First Aid Procedures

Legislation & References

• Safe Work Australia – Code of Practice: First Aid in the Workplace
• Model Work Health and Safety Act 2011 (Cth) and equivalent state and territory WHS Acts
• Model Work Health and Safety Regulations 2011 – Part 3.2 (General workplace management) and Part 3.5 (First aid)
• Safe Work Australia – Code of Practice: Managing Risks of Plant in the Workplace
• AS 1319: Safety signs for the occupational environment
• AS/NZS 4801: Occupational health and safety management systems (superseded but still commonly referenced)
• ISO 45001: Occupational health and safety management systems – Requirements with guidance for use