Ensure your workplace remains safe and compliant with our versatile risk assessment templates, designed to meet Australia’s Work Health and Safety (WHS) standards. These professionally crafted documents follow a consistent, structured approach that can be adapted for any industry or task.
Key Features:
• Uniform Structure: Each template includes clearly defined sections for job steps, potential hazards, risk matrices, control measures, and emergency procedures.
• Comprehensive Hazard Identification: Systematically record foreseeable hazards at every stage of your work process—from preparation and equipment checks to final debriefing.
• Customisable Details: Easily insert your organisation’s information, project specifics, and relevant legislative references, ensuring the document meets your unique operational needs.
• Regulatory Compliance: Built to align with Australia’s WHS legislation and Codes of Practice, these templates include guidance notes and reference links to help you stay compliant.
• Emergency Preparedness & Documentation: Integrated sections for emergency response planning and thorough documentation review ensure all critical safety information is captured and easily accessible.
Whether you’re managing a construction site, operating machinery, or overseeing any other workplace activity, our generic risk assessment templates provide a robust framework for identifying risks, implementing effective control measures, and maintaining a safe working environment. Download today to streamline your risk management processes and promote a culture of safety in your organisation.
The Customer Interactions In A Covid-19 Era Risk Assessment includes the following job steps and related potential hazards:
- 1. Preparation
- Contact with contaminated surfaces
- lack of PPE
- 2. Entering Workplace
- Crowding
- poor ventilation
- 3. Greeting Customers
- Close contact with strangers
- airborne particles
- 4. Serving Customers
- Prolonged exposure
- cash handling
- 5. Documentation
- Shared pens/paper
- inadequate sanitation
- 6. Handling Payments
- Physical contact with money/cards
- no sanitizer
- 7. Cleaning Surfaces
- Chemical exposure
- slip hazards
- 8. Delivering Services
- Direct contact
- inadequate distancing
- 9. Managing Queues
- Insufficient distance
- crowd control issues
- 10. Providing Customer Support
- Proximity to customers
- extended interaction
- 11. Ventilation Management
- Inadequate airflow
- HVAC complications
- 12. Handling Complaints
- Elevated stress levels
- loud speaking
- 13. Conducting Meetings
- Enclosed spaces
- shared equipment
- 14. Break Time Protocols
- Shared facilities
- eating in groups
- 15. Training Staff
- Group gatherings
- proximity during training
- 16. Updating Signage
- Ladder use
- interactions with the public
- 17. Organising Workstations
- Congested areas
- non-compliance with guidelines
- 18. Receiving Deliveries
- Interaction with delivery personnel
- packaging
- 19. Waste Disposal
- Contaminated waste
- improper disposal methods
- 20. End of Day Procedures
- Concentration loss
- fatigue
- 21. Emergency Response Protocols
- Panic-induced errors
- inadequate response time
- 22. Health Monitoring
- Privacy issues
- inaccurate data collection