Name: Roadside Assistance SWMS
Brand: BlueSafe Online
SKU: prod_01KBPM0NKD88S81134KT2QZA96
Price: 64.95 AUD
Availability: InStock

Product Overview

This SWMS covers roadside assistance from receiving a response through travel, site assessment, vehicle assistance, recovery and pack-up. It supports work planning and risk management for traffic, vehicle movement, customer interaction, weather, fatigue, electrical and manual-handling hazards.

Activities & Specific Tasks Covered

This document includes task-specific risk controls for:

Receive and plan the response
Travel to the incident location
Assess roadside conditions on arrival
Establish traffic controls
Assist stranded motorists
Position the service vehicle and equipment
Change a tyre at the roadside
Jump start a vehicle
Replace a vehicle battery
Recover or tow a vehicle
Manage changing site and weather conditions
Pack up equipment and sign off

Who is this for?

For contractors, workers, supervisors and businesses providing roadside assistance or vehicle recovery activities.

Specific Job Steps & Hazards Covered

Job Step / Activity	Potential Hazards
Receive and plan response	Incorrect location information Unsafe roadside location Remote or isolated work Aggressive customer interaction Fatigue
Travel to incident	Vehicle collision Driver fatigue Distracted driving Adverse weather Breakdown of service vehicle
Assess arrival location	Passing traffic strike Poor sight distance Unstable roadside surface Overhead electrical lines Customer exposure to traffic
Establish traffic controls	Worker struck by traffic Customer struck by traffic Unauthorised entry to work zone Secondary vehicle collision Night-time visibility
Assist stranded motorists	Customer aggression Vehicle movement Slips and trips Heat or cold stress Medical emergency
Position vehicle and equipment	Vehicle roll-away Reversing collision Manual handling strain Crush injury Unsecured equipment
Change tyre roadside	Vehicle collapse Vehicle roll-away Manual handling strain Wheel or tool strike Passing traffic strike Incorrect wheel-nut torque
Jump start vehicle	Battery explosion Electric shock Arc flash Vehicle movement Hydrogen ignition Burns from engine components
Replace vehicle battery	Battery acid exposure Hydrogen ignition Manual handling strain Electrical short circuit Incorrect battery fitment Environmental contamination
Recover or tow vehicle	Stored-energy release Vehicle roll-away Crush between vehicles Recovery-equipment failure Traffic strike Uncontrolled load movement
Manage changing conditions	Lightning Heat stress Reduced visibility Floodwater Aggression or violence Communication failure
Pack up and sign off	Traffic strike during pack-up Manual handling strain Tools left on roadway Environmental contamination Premature vehicle departure

Need to add specific site requirements?

Use the BlueSafe Portal to tailor this SWMS with site-specific details, job steps, hazards, controls and responsibilities before work starts.

Acceptance Guaranteed: If your client or principal requests changes during document review, BlueSafe will help revise the document at no extra cost and support resubmission until it is accepted.

Legislation & References

The template includes references relevant to the documented work, including:

Applicable Commonwealth, state or territory WHS/OHS legislation and regulations, including duties to identify hazards, eliminate or minimise risks so far as is reasonably practicable, provide safe plant, information, training, instruction, supervision and emergency arrangements.
Model Code of Practice: How to manage work health and safety risks, as guidance only and subject to adoption or approval in the relevant jurisdiction.
Model Code of Practice: Managing the risks of plant in the workplace, including competent use, inspection, traffic rules, no-go areas, malfunction and emergency procedures.
Model Code of Practice: Construction work, as guidance for SWMS format and work adjacent to traffic corridors; model Codes do not automatically have legal effect in every jurisdiction.
Model Code of Practice: Managing psychosocial hazards at work, including remote or isolated work, customer aggression and effective communication systems.
AS 1742.3 Manual of uniform traffic control devices—Traffic control for works on roads; AS/NZS 4602.1 High visibility safety garments; AS 2210.3 Safety footwear; AS/NZS 1337.1 Personal eye protection; AS/NZS 4836 Safe working on or near low-voltage electrical installations and equipment.
Apply relevant road authority temporary traffic management requirements and local road rules for the state or territory where work is performed.

Standard SWMS Features (Click to Expand)

Task-specific job steps, hazards and control measures
Initial and residual risk ratings
Assigned responsible persons for each job step
Plant, equipment and PPE requirements where applicable
Permits, qualifications and high-risk construction work details where applicable
Worker consultation, sign-off and review sections

Roadside Assistance SWMS

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