Product Overview

The Behaviour Support Management Plan is a comprehensive, Australian-focused template designed specifically for disability and aged care providers. It gives organisations a clear, practical framework to manage behaviours of concern while protecting the health, safety and wellbeing of clients, residents and workers. Developed with work health and safety principles at its core, this document helps you integrate positive behaviour support, risk management and clinical governance into one cohesive system.

Whether you operate group homes, residential aged care, in-home support or community programs, this Behaviour Support Management Plan provides the structure and language you need to meet WHS compliance obligations, support your workforce and safeguard vulnerable people in your care.

Key Features

• Detailed WHS-focused behaviour risk management framework, tailored to disability and aged care environments.
• Clear roles and responsibilities for executives, managers, behaviour support practitioners and frontline workers.
• Comprehensive sections on positive behaviour support, functional behaviour assessment and individual Behaviour Support Plans.
• Step-by-step guidance on prevention, early intervention, de-escalation and incident response.
• Dedicated restrictive practices governance, including registers, authorisation and review requirements.
• Practical checklists and tables to streamline risk assessments, incident reporting, training records and implementation planning.
• Strong emphasis on worker psychological health, debriefing and support after incidents.

Benefits

• Strengthens work health and safety systems by embedding behaviour risk management into everyday practice.
• Supports WHS compliance, NDIS and aged care quality requirements through clear, auditable safety documentation.
• Reduces the likelihood and severity of behaviour-related injuries to workers, clients and residents.
• Saves time by providing a ready-made, professionally structured template that can be customised to your service.
• Improves consistency of practice across sites, shifts and teams, even when using agency or casual staff.
• Demonstrates due diligence by management and governing bodies in managing complex behaviour risks.

Who is this for?

• Disability service providers, including NDIS-registered organisations and community support services.
• Aged care providers, including residential aged care facilities and home care services.
• Clinical and behaviour support teams seeking a robust organisational framework.
• WHS managers, quality managers and HR professionals responsible for safety documentation and training.
• Small to medium providers wanting a practical, compliant starting point for behaviour support governance.

Legislation & References

This Behaviour Support Management Plan aligns with key Australian work health and safety legislation and industry requirements, including WHS Acts and Regulations (jurisdiction-specific), NDIS Quality and Safeguards Commission behaviour support obligations, and Aged Care Quality Standards. It also reflects contemporary positive behaviour support practice, trauma-informed care and human rights principles.

By implementing this template, your organisation can demonstrate a systematic approach to behaviour-related WHS risks, support safer workplaces and deliver higher quality care, while maintaining clear, defensible safety documentation for audits, regulators and insurers.