Safe Work Australia has launched the initial installment of a collection of case studies, focusing on the management of psychosocial hazards across varying industries. This premier case study delves into the retail environment, pinpointing notable psychosocial risks that retail workers routinely confront. Noteworthy strategies for managing health and safety risks in the workplace are detailed as well.
Retail employees frequently grapple with psychosocial issues stemming from:
With a workforce of over 300 scattered across multiple outlets, Horizon Retailers narrates stories of stress, anxiety, fatigue, and burnout among its staff. Employee retention rates are taking a hit while absenteeism due to sickness has seen an upswing.
What measures should Horizon Retailers adopt to manage their WHS hazards?
Organisations must strive to completely eradicate both physical and psychosocial threats in the workplace. When this is not achievable, companies must reduce these risks to the greatest extent possible by using work safety products like Bluesafe SWMS (Safe Work Method Statements) and integrating them within their WHS management systems.
To gain a deeper understanding of how Horizon Retailers tackle psychosocial hazards, consider going through our case study titled ‘Managing the risk of psychosocial hazards in retail’ available on our website. To leverage the power of the Bluesafe WHS Management System, visit our platform and learn about best practices for work health and safety.
For additional insights into psychosocial hazards, refer to the model Code of Practice: Managing psychosocial hazards at work. It serves as a comprehensive resource for companies looking to improve their current safety policies.
Original article link: https://www.safeworkaustralia.gov.au/media-centre/news/manging-psychosocial-hazards-retail-case-study-available-now