Product Overview

The Workstation Ergonomic Setup Procedure is a comprehensive, ready-to-use safety document designed specifically for Australian workplaces. It provides clear, practical guidance for setting up and managing office, retail and wholesale workstations to reduce the risk of musculoskeletal disorders, eye strain and fatigue. Whether your people are working at fixed desks, hot-desks, point-of-sale (POS) terminals or home offices, this procedure gives you a consistent, defensible approach to workstation ergonomics.

Developed by WHS professionals and ergonomics specialists, this procedure supports your work health and safety obligations under Australian WHS legislation. It helps you demonstrate that you have identified ergonomic hazards, implemented appropriate controls and trained workers in safe workstation practices.

Key Features

• Step-by-step instructions for setting up seated, standing and POS workstations.
• Detailed guidance for office staff, retail teams and warehouse administration roles.
• Covers laptop, tablet and work from home (WFH) workstation arrangements.
• Includes practical checklists and a sample assessment table structure for easy documentation.
• Clear allocation of responsibilities for managers, workers and WHS personnel.
• Integrates with existing WHS systems, incident reporting and risk management processes.

Benefits

• Strengthen WHS compliance: Aligns with Australian work health and safety legislation and accepted ergonomic principles, helping you show due diligence in managing workstation risks.
• Reduce injury risks and costs: Focuses on preventing common office and retail injuries such as neck, back, shoulder and wrist strain, reducing workers?�? compensation claims and absenteeism.
• Save time on safety documentation: Avoid starting from scratch. Adapt this professionally written procedure to your business and roll it out quickly across multiple sites.
• Improve worker comfort and productivity: Better workstation setup leads to greater comfort, fewer complaints and more consistent performance throughout the shift.
• Support hybrid and flexible work: Provides clear expectations and assessment steps for home-based and mobile workers.

Who is this for?

• Office-based organisations, including corporate, professional services and government.
• Retailers of all sizes, from single-site stores to national chains.
• Wholesale and distribution businesses with office and warehouse administration areas.
• Safety managers, WHS advisers and HSE coordinators seeking robust safety documentation.
• HR and People & Culture teams responsible for onboarding and wellbeing programs.

Legislation & References

This Workstation Ergonomic Setup Procedure is written to align with key Australian work health and safety requirements, including:

• Model Work Health and Safety Act and Regulations (as implemented in relevant jurisdictions).
• Safe Work Australia guidance on managing the risk of musculoskeletal disorders.
• Ergonomic best practice for computer and POS-based work.

While not a substitute for legal advice, this document provides a strong, practical foundation to support WHS compliance, demonstrate proactive risk management and standardise ergonomic practices across your organisation.