Below you'll find a list of all posts that have been tagged as “quality management”
For an organisation, the implementation phase for ISO 9001 begins from the moment stakeholders accept the business case for ISO 9001 and ends only when a certification body certifies the organisation. On certification, the organisation enters the maintenance phase and has to demonstrate continual improvement thereafter. During the implementation phase, the efforts of the organisation are concentrated mainly towards understanding …
These days it’s imperative for a business to look after existing customers, fulfilling repeat orders while looking for new clients to grow your business further. This happens only if the quality of their products and services appeals to the buyer. However, with people demanding an assurance about the quality even before they buy the product or service, the situation was …
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